How Wallet Data Enters Our Policy
Our Privacy Policy covers information you provide during account creation, phone verification, login, payment selection and support contact. When you choose DANA, OVO, GoPay or QRIS, we may receive transaction references, wallet status, amount, time and confirmation details needed to match an account action. Bank transfer
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and virtual account records can include the reference used to identify your request, while the bank remains responsible for its own records. We use these details to check payment status, investigate a receipt mismatch and protect account access. We do not treat a payment name as
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permission to collect unrelated content from your wallet. Access to the service depends on local law, and we apply this policy where local law permits. If a payment route is unavailable, our support path can help you identify which record is missing without asking you to
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send an entire wallet history.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.